http://www.stationstops.com/2008/08/13/asst-conductor-sends-metro-north-riders-into-transfer-limbo/ Metro-North Train Schedules and NYC Commuting Blog Fri, 20 Jan 2012 23:39:29 +0000 hourly 1 http://wordpress.org/?v=3.1.3 http://www.stationstops.com/2008/08/13/asst-conductor-sends-metro-north-riders-into-transfer-limbo/comment-page-1/#comment-5331 Patrick Mon, 28 Mar 2011 16:37:14 +0000 http://www.stationstops.com/?p=834#comment-5331 I think the lady should have known her route. There are too many people that just get on the train and assume the conductor knows the entire schedule and thats just insane. And like the conductor said, he was new. Give him a little slack and make sure you know where you are going before getting on the train. Dont question the conductor when you get off the train. LOL. I work for Metro North as well and these guys have a lot on their belts. Commuters expect the conductors to wake them up at their stops. Come on now...we are not baby sitters but workers with our assignments....If you want info, go to the ticket booth ahead of time and double check. Take their names down as it is their job to know that. I think the lady should have known her route. There are too many people that just get on the train and assume the conductor knows the entire schedule and thats just insane. And like the conductor said, he was new. Give him a little slack and make sure you know where you are going before getting on the train. Dont question the conductor when you get off the train. LOL. I work for Metro North as well and these guys have a lot on their belts. Commuters expect the conductors to wake them up at their stops. Come on now…we are not baby sitters but workers with our assignments….If you want info, go to the ticket booth ahead of time and double check. Take their names down as it is their job to know that.

]]> http://www.stationstops.com/2008/08/13/asst-conductor-sends-metro-north-riders-into-transfer-limbo/comment-page-1/#comment-2264 bobby Thu, 14 Aug 2008 13:31:06 +0000 http://www.stationstops.com/?p=834#comment-2264 As a Metro North conductor, I'd like to apologize to this woman. Obvioulsy, she ran into one of the rookie assistant conductors that came out of class in the past three weeks. Many of these new hirees are in their 40's and 50's, so he may not have looked new, but the fact that he didn't know the transfer station for Redding is a dead give away. As a newbie, this guy is getting bounced around between the Hudson, Harlem and New Haven Lines. That's a lot of territory, it's easy to get confused. I'm not saying his behavior was acceptable, but it was understandable. As a Metro North conductor, I’d like to apologize to this woman. Obvioulsy, she ran into one of the rookie assistant conductors that came out of class in the past three weeks. Many of these new hirees are in their 40′s and 50′s, so he may not have looked new, but the fact that he didn’t know the transfer station for Redding is a dead give away.
As a newbie, this guy is getting bounced around between the Hudson, Harlem and New Haven Lines. That’s a lot of territory, it’s easy to get confused. I’m not saying his behavior was acceptable, but it was understandable.

]]> http://www.stationstops.com/2008/08/13/asst-conductor-sends-metro-north-riders-into-transfer-limbo/comment-page-1/#comment-2255 betsy Thu, 14 Aug 2008 01:55:42 +0000 http://www.stationstops.com/?p=834#comment-2255 I could not disagree more with the editors comment. I've commuted on Metro North for over ten years....and know the schedule pretty well and all the ins and outs. BUT....if a conductor told me something I thought I new for sure....I would believe him 100%. In fact, for two years I commuted to New Canaan and nightly would transfer in Stamford. I bet you that if a conductor told me I had to transfer in Darien instead one night and spoke with urgency and confidence, I'd would have gotten back on the train just like these ladies. He totally failed them and performed his job poorly. I could not disagree more with the editors comment. I’ve commuted on Metro North for over ten years….and know the schedule pretty well and all the ins and outs. BUT….if a conductor told me something I thought I new for sure….I would believe him 100%. In fact, for two years I commuted to New Canaan and nightly would transfer in Stamford. I bet you that if a conductor told me I had to transfer in Darien instead one night and spoke with urgency and confidence, I’d would have gotten back on the train just like these ladies. He totally failed them and performed his job poorly.

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