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Microsoft Office 2010 Beta Released, Breaks MobileMe Sync

November 18th, 2009 by Chris (Admin)7 Comments
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Microsoft Office 2010 Beta MobileMe Sync Error

[Update - looks like this is a known issue which may be limited to the 64-bit version]

The new Microsoft Office 2010 Beta is out, and is free to download from Microsoft’s web site.

Probably the biggest change is that Office finally comes in a 64-bit version. This is the version I tried out as I run Windows 7 64-bit. It also touts improved web, sharing, and mobile support and seems to have some interesting social networking features in Outlook.

So far the only issue I have had with it is that it breaks MobileMe<->Outlook syncing, which I almost saw coming. From peeking around the net, it seems that some people may have been able to get a manual sync to work, but not automatic. I was unable to do either.

The error, which is generated by Microsoft Office Outlook, reads:

“Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client”

I double-checked to make sure I had Outlook selected as my default mail client and rebooted the system to make sure it took, but still got this error message.

The question is – is this a beta bug or is Microsoft doing to Apple what Apple did to Palm Pre iTunes syncing?

I think the answer is a little of both. This is a bug either Microsoft or Apple will be able to fix in the future, as Outlook’s messaging interface is well-established. I think Microsoft enjoys this error in the beta however, to create some scare in Outlook customers (esp. Enterprise) that MobileMe syncing isn’t guaranteed, so don’t go there.


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7 responses so far ↓

  • 1 Nicklar // Nov 22, 2009 at 3:02 pm

    Not just an apple thing. it also is broken with WM6.5 synching too. I get the exact same error message. No conspiracy here. Move along.

  • 2 Michel s // Dec 2, 2009 at 12:35 pm

    Ok now it works
    Same issue here win64 office 2010 impossible to make it work. Issue also with sharepoint workspace which can not connect to a sharepoint server warf.
    So I guess it is not a conspiracy it is just bad work but they are only at the B2 stage let’s wait the RC and RTM

  • 3 Michel s // Dec 2, 2009 at 12:38 pm

    By the way it is the same with Itunes can not get the synch working

  • 4 Michael // Dec 4, 2009 at 10:46 am

    Manual sync is not working for me either (Office 2010 32-bit OR 64 bit).

  • 5 Chris (Admin) // Dec 4, 2009 at 11:01 am

    FYI – I got it working fine with the 32-bit version…

  • 6 Henry III // Dec 13, 2009 at 3:52 pm

    Chris (Admin) – How did you get mobileme to sync with Outlook 2010?

  • 7 Chris (Admin) // Dec 16, 2009 at 2:46 pm

    I just installed the 32-bit version and it ‘just worked’…

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