Comments on: AT&T Wireless: 11-Day late Bill = $41 Disconnect ?!

By: Chris (Admin)

Chris (Admin) — Fri, 30 Jul 2010 22:50:04 +0000

I’ll still chomp as hard, but they both get chomped.

By: nat

nat — Fri, 30 Jul 2010 20:48:27 +0000

don’t chomp too hard. Verizon does the same thing.

By: bayazet

bayazet — Fri, 22 Jan 2010 15:55:23 +0000

What bothers me about T-mobile that they partner with M$oft as their data storage partner. And that backfired during 2009 outage when all wireless customers data stored by T-Mobile at M$ was lost and they just shrugged their shoulders.

By: Chris (Admin)

Chris (Admin) — Fri, 22 Jan 2010 13:57:45 +0000

I was happy as a T-Mobile customer – I didn’t have much issues with them.

They had great the best Blackberry rates, data policies, and best customer service – I think they still do – but that came at the expense of lack of 3G. They have 3G now though and the maps seem to indicate it covers Metro NYC as well as anyone.

By: bayazet

bayazet — Fri, 22 Jan 2010 13:33:47 +0000

I used to boycott AT&T. I used to have them as my long distance carrier in 1994 and I had enough with their lies. Periodically they would turn off my long distance discount and charge me full rate and I had to be really vigilant monitoring my bills and call them every 2-3 month reminding that I did have their 20% discount and I wanted that to be applied to my long distance calls. And every time I heard that the person that activated discount is no longer with AT&T as the reason why I was charged full rate – which was total BS. There were couple more incidents as well that finally convinced me not to deal with them ever…
But, there was wireless carrier called CellularOne in DC area and I subscribed for their service. It was good and customer service was good as well. Then they changed their name to CingularOne, then to Cingular and then they bought dying AT&T. And that company’s name like a scourge: whatever it touches it turns into crap.
BTW, don’t put too much hopes into Verizon’s customer service. I have few nasty stories about them too. I boycott Verizon for the same reasons I boycotted AT&T, but also their wireless CDMA protocol is proprietary and tied down to the phone unit, not like SIM card based GSM where you can go to any country, buy SIM card and have phone service abroad. We did it several times. Try that with Verizon. They will slap you with their international calling plan.

What can you say about T-mobile? Are they good?

By: Karen Brewer

Karen Brewer — Fri, 15 Jan 2010 01:34:37 +0000

ME TOO …..I got the call from my son saying his phone was disconnected. i handled it from where I was (which was showing a home to a client) and never even thought about the reconnect fee. Just like the airlines with bogus baggage fees!
Great site btw….im a subscriber

By: ATT and Their Tactics

ATT and Their Tactics — Thu, 07 Jan 2010 18:16:56 +0000

I am also frustrated by AT&T policy. $41 disconnect fee is too much.

Please file a complaint with FCC.
http://esupport.fcc.gov/complaints.htm

I did and recieved a phone call from ATT&T. It didn’t do anything, however, if enough people complain, it should put an end to this unethical practice.

You should also follow it up with a phone call to ATT&T letting them know you are complaining to FCC. Here is their number:

1800-498-1912 x 47116

Regards,