The railroad industry has a bad habit of referring to the victims of train accidents primarily as ‘trespassers’, most likely to dispel the idea of operator liability in the minds of survivors. It needs to end.

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Earlier this week I discussed Wednesday’s problems with Metro-North Train Time, part of MTA’s impressive new launch of web, mobile, and social media customer services.
After re-contacting the passengers in Greenwich and Cos Cob who reported the issue, I found out that in addition to the cancelled train not being reported in Train Time [...]

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[UPDATE] –
Metro-North was refreshingly prompt and helpful in getting me info about this issue today.
That agency is CHANGING I tell you!
Evidentially, the cancelled train was just cancelled, so there was no period where it was simply late, which Train Time would have caught.
As for the subsequent late train, Train Time only has a small [...]

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MTA does not allow third-party websites to use its Metro-North Map on their sites without paying for an expensive license agreement.
In some cases, they have even given third parties a hard time about posting their own original artwork transit maps.
So, we made our own original Metro-North map.
Enjoy!

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[Update: I just got word minutes ago that all three suspects have been identified and arrests are imminent.]
[ Update: Conductor Bobby was on the train at the time and files this report on Derailed (scroll down a little to '11/16'). ]
MTA has released surveillance photos of the three women wanted for questioning in the Monday [...]

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In response to new CEO Jay Walder’s call for real-time train information on the transit system, an L station and the Metro-North mobile app have both dipped their toes into telling users where trains are in realtime.
If you select the ‘Metro-North TrainTime‘ link from the MTA mobile site’s homepage, you will be able to see, [...]

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Last night, I attended a Connecticut Rail Commuter Council Meeting at Metro-North headquarters above Grand Central. In attendance were senior management from Metro-North, including President Howard Permut.
Among the topics on the Council’s agenda was their longstanding issue with ticket collection – specifically, how often it doesn’t happen.
After the meeting I took the 6 to the [...]

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