MTA assures riders the New Haven Line bar cars aren’t going away anytime soon, much to the relief of fans. However, the rest of the train attached to the bar car may have to suffer its legacy.

[Read more →]

Channel 12 reported that the bomb threat evacuation announcement heard at some Metro-North stations yesterday at 8:00 was a mixup. It seems the audio file which should have played was to advise passengers of service to Yankee Stadium. (sad trombone) I would link to the Channel 12 story on their website, except that it’s surrounded [...]

[Read more →]

Metro-North released some schedule changes on Monday, take a look at this page to see if any of the changes affect you – seems most inbound weekday commuters should not be affected much: I am working feverishly to push out a new version of StationStops for iPhone with the new schedule – hang in there! [...]

[Read more →]

MTA Developers have released a major update to Metro-North’s Train Time online application, adding 28 stations and improving accuracy.

[Read more →]

The railroad industry has a bad habit of referring to the victims of train accidents primarily as ‘trespassers’, most likely to dispel the idea of operator liability in the minds of survivors. It needs to end.

[Read more →]

Earlier this week I discussed Wednesday’s problems with Metro-North Train Time, part of MTA’s impressive new launch of web, mobile, and social media customer services. After re-contacting the passengers in Greenwich and Cos Cob who reported the issue, I found out that in addition to the cancelled train not being reported in Train Time – [...]

[Read more →]

[UPDATE] – Metro-North was refreshingly prompt and helpful in getting me info about this issue today. That agency is CHANGING I tell you! Evidentially, the cancelled train was just cancelled, so there was no period where it was simply late, which Train Time would have caught. As for the subsequent late train, Train Time only [...]

[Read more →]