The railroad industry has a bad habit of referring to the victims of train accidents primarily as ‘trespassers’, most likely to dispel the idea of operator liability in the minds of survivors. It needs to end.

[Read more →]

Earlier this week I discussed Wednesday’s problems with Metro-North Train Time, part of MTA’s impressive new launch of web, mobile, and social media customer services.
After re-contacting the passengers in Greenwich and Cos Cob who reported the issue, I found out that in addition to the cancelled train not being reported in Train Time [...]

[Read more →]

[UPDATE] –
Metro-North was refreshingly prompt and helpful in getting me info about this issue today.
That agency is CHANGING I tell you!
Evidentially, the cancelled train was just cancelled, so there was no period where it was simply late, which Train Time would have caught.
As for the subsequent late train, Train Time only has a small [...]

[Read more →]

A while back we talked about how incoming MTA chief Jay Walder was going to do all kinds of cool stuff like putting realtime arrival signs on subway platforms and what-not.
Will that happen? I dunno, but ‘cool new stuff’ seems like a pipe dream following today’s revelation that MTA would be slashing services deeply, affecting [...]

[Read more →]

MTA worker Juan de los Santos, 43, anonymously exposed waste in the agency last year by identifying labor practices that had track workers working only 2-4 hours a DAY during 8-hr work shifts.
Now del los Santos has identified himself and says that he was pushed onto the subway tracks, possibly by another worker in [...]

[Read more →]

Don’t know much about the details, but word is over in China that the China State Construction Engineering Corp. has bagged a $100M contract to provide subway ventilation ‘in New York’s Manhattan area’.
A great follow-up to our $710M contract for the new New Haven Line Metro-North cars – now over a year late – from [...]

[Read more →]

MTA does not allow third-party websites to use its Metro-North Map on their sites without paying for an expensive license agreement.
In some cases, they have even given third parties a hard time about posting their own original artwork transit maps.
So, we made our own original Metro-North map.
Enjoy!

[Read more →]